How people really learn at work: Charles Jennings at Learning Technologies 2011

"How do we ensure that we have the right mixture of learning activity in our organisations, balancing the formal and the informal, as well as making space for the vast amount of on-the-job learning that takes place in any role? Learning theories do not answer this question, but the 70:20:10 model does," said Charles Jennings, who will be explaining the model and discussing informal learning strategy at the Learning Technologies Conference in January.

The 70:20:10 model says that roughly 70% of learning at work takes place on the job, 20% through some form of coaching, mentoring and networking, and just 10% through formal interventions. "It is on this last tenth that the learning and development department is usually focused," added Jennings.

In his session, Charles Jennings will look at the evidence of how people really learn at work, the theoretical and evidential underpinnings of the 70:20:10 model and practical ways of putting it to work, including:

- How formal training suffers from low transfer rates and the forgetting curve.
- Encouraging the right activities for coaching and on-the-job learning.
- The essential step: enrolling managers in staff development.
- Tying it all to professional job roles and smart objective setting.
- Governance, executive buy-in and setting a learning strategy.

The Learning Technologies 2011 conference takes place on 26-27 January 2011 at London Olympia 2. Learning Technologies conference programme and bookings.

About Charles Jennings

Director, Duntroon Associates
 
Charles Jennings is the Managing Director of Duntroon Associates a leading learning and performance consultancy company focused on helping organisations build their ability to deliver maximum business benefit from their workforce. Charles is also a member of The Internet Time Alliance, a think-tank of leading practitioners helping organisations 'work smarter' through informal and social learning. From 2002 until the end of 2008 he was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing learning and performance strategy and leading the learning organisation for the firm's 55,000 workforce.